ROCHESTER PLUMBERS
Local plumbing & heating.
Without the usual uncertainty.
We're upfront about time & cost, so you know where you stand.
Services
Gas & Heating:
Boiler breakdowns & fault diagnosis
Boiler servicing & maintenance
Boiler installation & replacement
Cooker breakdowns & fault diagnosis
Cooker servicing & maintenance
Cooker installation & replacement
Central heating faults & circulation issues
Radiator upgrades, valves & balancing
Landlord Gas Safety Certificates (CP12)
Gas safety inspections for homeowners
Gas appliance checks & reports
Hot & Cold Water Systems:
Hot and cold water system diagnostics
Low pressure, flow and performance issues
Valve replacement & control faults
Storage tanks, cylinders & associated pipework
Unvented hot water cylinder servicing
Fault diagnosis & safety checks
Expansion vessels, valves & controls
Replacement and upgrades
Internal plumbing repairs & alterations:
Pipework repairs and modifications
Leaks, stop valves & isolation valves
Tap, toiletm, and basin replacements
Kitchen & utility plumbing
Rates
Simple rates. Normal hours and out-of-hours.
Normal hours
£90 per hour
Monday – Friday, 8am–6pmOut-of-hours
£150 per hour
Evenings, weekends & bank holidays
Time Well Spent™
We charge by time spent, not by task.
Before starting work, we’ll explain what we expect to do and how long it should take.
If the work takes less time, you pay less.
If more time is needed, we’ll agree it with you before continuing.How this works in practice →
All rates are inclusive of VAT. Minimum booking is one hour; time thereafter is billed in 15 minute increments.
Parts and materials, if required, are charged separately.
Our time well spent™ promise
Expected durations
For common work, we use typical time ranges based on experience. These are not fixed prices, but typical time ranges to help you understand what’s involved.See Our Common Work Durations →If work changes
Sometimes a job reveals additional issues once work has started. If this happens, we’ll explain what we’ve found and agree any additional time with you before continuing.Servicing and faults
Routine boiler servicing is expected to take up to one hour. If faults are identified during that time, we’ll explain the options before carrying out further work.Efficiency
We don’t charge more for working efficiently. If work takes less time than expected, you only pay for the time used. We’re open about time on site and happy to talk through how it’s being spent.Parts and materials
Parts and materials, if required, are charged separately and will always be discussed before fitting.Back to main page →
Our Common work durations
Service Work - 1.0 HoursLandlord Gas Safety CertificateHomeowner Gas Safety CertificateBoiler Service
Standard Duration Work - 1.5 HoursService combi, system or standard boiler including removal of burner chamber and cleaning.Replace lock shield valve (inc drain down)
Replace TRV (inc drain down)
Replace 2 port valve/diverter valve (inc drain down)
Replace 3 port valve/diverter valve (inc drain down)
Replace gate/ballofix valve (inc drain down)
Replace pump (inc drain down)
Replace by-pass valve (inc drain down)
Install plume kit
Replace 3 port/diverter valve
Replace internal water manifold
Replace standard flue
Replace wiring harness
Install AAV
Install Magnaclean
Replace 3 port/diverter valve body
Replace thermocouple (back boiler unit only)
Install timeclock/programmer
Install wireless roomstat
Survey for boiler replacement or new system
Standard Duration Work - 1.5 HoursReplace insulation panels
Replace auto air vent (AAV)
Replace burner
Replace condensate trap
Replace gas valve
Replace gasket to gas valve
Replace AAV
Replace Magnaclean
Replace pump
Replace 3 port/diverter valve actuator head
Replace air pressure switch (APS)
Replace DHW thermistor
Replace fan assembly
Replace main PCB
Replace overheat stat
Replace pressure relief valve (PRV)
Replace timeclock/programmer
Replace cylinder stat
Replace thermocouple
Replace ignition electrodes
Replace ignition PCB
Replace integral timeclock/programmer
Replace wireless roomstat
Replace lock shield valve
Replace TRV
Replace wired roomstat
Replace expansion vessel
Replace heat exchanger (plate)
Install wired roomstat
Install immersion heater
Replace complete box
Replace oxypilot
Replace flow switch
Replace pump
Medium Duration Work - 2.0 HoursReplace heat exchanger (main)
Flush cleanser/restorer from system
Install Robokit
Replace F&E tank (inc drain down)
Replace wiring centre and alter wiringReplace double radiator, including 1 metre tube (2 engineers required, due to excessive dimensions/weight)Replace single radiator, including 1 metre tube (over 1400W 2 people required, due to excessive dimensions/weight)
Long Duration Work - 4.0 HoursExchange hot water cylinder and immersion heater
Like for like boiler swapBack to main page →